grey eye glances.com
faq

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 FAQ (Frequently Asked Questions)

Why aren't I receiving emails from GEG?
Payment Options
Shipping Costs
Sales Tax
Contact Information
 (Press contact, corporate and venue bookings, etc)
Privacy Policy
Ordering is Secure
Money Back Guarantee

 

Why aren't I receiving emails from GEG?
1) You may have a spam filter that is blocking us.  Try telling your spam filter to accept email from news@greyeyeglances.com , or to accept any email from the greyeyeglances.com domain.  
2) You may have moved, or changed your email address.  We announce shows when we have your email and zip code.  Generally, if you are within 60 miles of a show, you will receive an email about it. 


Payment Options
Payments for our major CDs are now processed by CDBaby.com.  They are a very cool outfit.  You can learn more about their payment options here.

Specialty items (books, limited edition CDs, etc) are ordered directly from the band.  We accept:
1) All major credit cards are accepted by our shopping cart.
    
2) Pay by check online.  
Your payment will be automatically transferred to our merchant account.  You will be required to enter your account number and other information from a blank check.
3) Order by mail.  
If you are not comfortable transmitting your personal information through our secure website, you may use our order system to print out an order form, and mail it in with your payment.

Shipping Costs
Shipping rates through CDBaby are found here.  Shipping rates for Specialty Items varies.

Sales Tax
NJ residents add 6% sales tax. 

Ordering is Secure
You will see the padlock icon when you are asked to enter personal information.
Our shopping cart is secure (128 bit SSL, if you are interested). 

Money Back Guarantee
If within 60 days from the date of your order you find yourself not completely satisfied with any Grey Eye Glances CD just contact us and well refund your purchase price. Just return the CD, and well send your money back. No questions asked. No additional forms to be completed. A single phone call, fax, or e-mail will do! (excludes Limited Edition CDs)

 


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